SERVICE · SUPPORT

Support & maintenance

A controls engineer on call, signed OTA updates, and monitoring — so the smart layer keeps running long after deploy.

OTA
ship fixes as a signed deploy, not a site visit
01 /WHAT WE DO

Software that learns needs upkeep. We monitor your nodes, ship model and logic updates over signed OTA with safe rollback, and keep an engineer reachable when the line needs one.

It's the difference between a clever demo and a system that's still earning its keep two years in.

02 /HOW IT WORKS

How an engagement runs

01

Monitor

Health, drift and uptime monitoring on every node we run.

02

Update safely

New models and logic ship as signed OTA with automatic rollback — no scheduled outage.

03

Stay reachable

A named controls engineer on call, not a ticket queue.

03 /WHAT YOU GET

Deliverables

Node health & uptime monitoring
Signed OTA updates with rollback
Model retraining & drift checks
Security patching
A named engineer on call
mins
to ship a fix via OTA vs a site visit
24/7
monitoring on managed nodes

Bring us your hardest line.

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